How do I get started?
Start by clicking on the product that you want : clip ins, tape ins, weaves, halos, wigs, bangs, ponytails, and closures. These links will lead you to a form that you can fill out with basic information about your order: sizing, color, length, texture, etc.

What next?
After you've submitted your form online, a Miellee Hair Specialist will contact you within 24 hours to confirm the details of your order, delivery methods, and payment.

How does payment work?
After agreeing on the details of your order with a Miellee Hair Specialist, you will pay a 50% deposit to get the custom order started. The remaining 50% balance, you pay after we've sent you preview photos of your extensions.

Do I get to see my extensions before they're shipped?
Yes, once your set has been created, we will send you a photos of your extensions for your approval.

Do custom requests cost extra?
No, there is no extra charge for custom requests.

How long does it take?
Processing time for us to create each set of extensions is approximately 2 weeks. Please keep in mind that this is an estimate and can vary depending on the details of your order. Once you have reviewed and approved the photos of your set, the extensions are normally mailed out within 24 hours.

Can I rush my order?
We can often rush orders, depending on the details of your order. Please note your desired delivery date within the designated area in the order form and your Miellee Hair Specialist will confirm if this can or cannot be done prior to accepting your payment.

What types of extensions can I custom request?
You can order clip ins, tape ins, weaves, halos, wigs, bangs, ponytails, and closures. If you need a product type that is not listed, contact us to submit your request.

Can I order any color and texture I want?
Basically, yes! Miellee Hair Company has access to a variety of hair types and we hand-paint all of our extensions to create the most natural looking colors. This means that we can custom make any extension you need, whether you are blonde, brunette, redhead or mermaid with straight, wavy or curly hair.

What if the extensions don't match?
The Miellee Hair Specialist charged with your order will take every measure to ensure a perfect match. In the rare instance that the extensions are still not ideal, you will have the opportunity to send the hair back for exchange.

Can I see pictures of other custom extensions?
Yes! Check out these examples of custom extensions. Each of these sets was hand-selected and hand-painted individually for that client.




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