SHIPPING

 

Miellee Hair Company ships WORLDWIDE

 

Items dispatch from Las Vegas, Nevada.

 

SHIPPING OPTIONS

Within the United States :

  • USPS PRIORITY MAIL: Estimated delivery within 2-3 business days once your item has shipped. Comprehensive tracking number included. $10 flat rate anywhere within the U.S.
  • USPS EXPRESS MAIL: Guaranteed delivery within 1-2 business days once your item has shipped. . Comprehensive tracking number included. $30 flat rate anywhere within the U.S.

Outside the United States :

  • USPS FIRST CLASS REGISTERED MAIL: Estimated delivery within 14-21 business days once your item has shipped. Basic tracking number included. $30 flat rate anywhere in the world.
  • USPS PRIORITY MAIL: Estimated delivery within 10-14 business days once your item has shipped. Basic tracking number included. $45 flat rate anywhere in the world.
  • USPS EXPRESS MAIL: Estimated delivery within 5-10 business days once your item has shipped. Basic tracking number included. $60 flat rate anywhere in the world.
  • USPS FEDEX GX MAIL: Guaranteed delivery within 3-5 business days once your item has shipped. Comprehensive tracking number included. $90 flat rate anywhere in the world.

Definitions of terms above: "Estimated delivery" means the carrier provides a target delivery date, but this date is not promised. "Guaranteed delivery" means the carrier promises to deliver your item by the said date. "Basic tracking" means that you will be able to see when the item is dispatched, when it departs the United States, and when it lands in your country. This tracking method will sometimes but not always show when the item is actually delivered. "Comprehensive tracking" means you will be able to track the package every step of the way, including when it is dispatched, when it departs the U.S., when it lands in your country, when it is sorted through customs, when it is out for delivery, and finally when it is delivered.


INTERNATIONAL CUSTOMS

Please note that Miellee Hair Company is not responsible for any delays caused by the destination country's customs clearance processes. Furthermore, any taxes, fees, or duties imposed by international customs are the sole responsibility of the buyer. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country. Miellee Hair Company will always mark packages with the retail cost that you paid to ensure full coverage in the rare instance that a package gets lost in transit.


ADDRESS VERIFICATION

Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (Street number and name, City, State, and Zip Code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly. In the event that a buyer provides incorrect shipping information and there are additional costs incurred to re-deliver or return the item back to us, the buyer will be responsible for those additional fees.


PROCESSING TIMES

PLEASE REMEMBER TO ADD PROCESSING TIME INTO YOUR CALCULATIONS WHEN FIGURING OUT YOUR ESTIMATED DELIVERY DATE

  • Items ON SALE are ready to ship and will dispatch from Las Vegas, Nevada in approximately 2 business days.
  • All other items are MADE TO ORDER and require approximately 5-10 business days for processing time. The exact shipping date will vary depending on our current stock levels and the details of your order.

We do our very best to meet the above processing timeframes but please understand that the delivery date can shift depending on the details of your order and our current stock levels. In the event that there is a significant delay processing your order, we will notify and provide you with a new delivery date.

In a rush to receive your extensions? Please see below.


RUSH ORDERS

In many instances, we are able to accommodate rush requests. If you need your extensions delivered by a certain date, please contact info@miellee.com to discuss the details of your order and delivery options. For the most expedient delivery of your item, please go ahead and purchase your item, and then secondly email us with your order number and desired delivery date. 

 

VIEW MORE : Store Policies

 

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