UNITED STATES SHIPPING OPTIONS:
1) USPS PRIORITY MAIL : Estimated delivery within 2-3 business days once your item has shipped. Comprehensive tracking number included. $10 flat rate anywhere within the U.S.
INTERNATIONAL SHIPPING OPTIONS:
1) USPS FIRST CLASS REGISTERED MAIL: Estimated delivery within 14-21 business days once your item has shipped. Basic tracking number included. $30 flat rate anywhere in the world.
4) USPS FEDEX GX MAIL: Guaranteed delivery within 3-5 business days once your item has shipped. Comprehensive tracking number included. $90 flat rate anywhere in the world.
TERMS & CONDITIONS "Estimated" means the carrier provides a target delivery date, but this date is not promised. "Guaranteed" means the carrier promises to deliver your item by the said date. "Basic" tracking means that you will be able to see when the item is dispatched, when it departs the United States, and when it lands in your country. This tracking method will sometimes but not always show when the item is actually delivered. "Comprehensive" tracking means you will be able to track the package every step of the way, including when it is dispatched, when it departs the U.S., when it lands in your country, when it is sorted through customs, when it is out for delivery, and finally when it is delivered. Please note that Miellee Hair Company is not responsible for any delays caused by the destination country's customs clearance processes. Furthermore, any taxes, fees, or duties imposed by international customs are the sole responsibility of the buyer. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country. Miellee Hair Company will always mark packages with the retail cost that you paid to ensure full coverage in the rare instance that a package gets lost in transit.
Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (Street number and name, City, State, and Zip Code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly. In the event that a buyer provides incorrect shipping information and there are additional costs incurred to re-deliver or return the item back to us, the buyer will be responsible for those additional fees.
Made-to-order items require an estimated 2 week processing time. Ready-to-ship items are dispatched in 1-2 day business days. Please add the processing time into your calculations when figuring out your estimated delivery date. In a rush? Please read below.
In most instances, we are able to accommodate rush requests. If you need your extensions delivered by a certain date, please contact firstname.lastname@example.org to discuss the details of your order and shipping method. For the most expedient delivery of your item, please go ahead and purchase your item, and then secondly email us with your order number and desired delivery date.