PLEASE READ THIS IN FULL
We understand that it can be difficult to determine your ideal color and texture match from your computer screen, which is why we encourage you to take your extensions out of their plastic wrap and examine them thoroughly before installing them.
If you determine that the extensions are not an ideal match, we are more than happy to exchange the extensions as long as they have not been installed, used or tampered with. In order to qualify for an exchange, the original metallic string holding the extensions together and all other tags must still be intact and the extensions must still be in their original condition. If this string is removed, or we determine that the extensions have been worn, used or tampered with, the extensions will no longer eligible for exchange.
PLEASE NOTE :
YOU MAY WET THE EXTENSIONS TO SEE HOW THEY DRY NATURALLY, HOWEVER DO NOT WET THEM ALL THE WAY UP TO THE TOP. THIS IS PARTICULARLY IMPORTANT FOR TAPE IN EXTENSIONS AS THIS WILL AFFECT THE ADHESIVE BOND
IF YOU WET THE EXTENSIONS TO THE TOP OR AFFECT THE BOND OF THE EXTENSIONS IN ANY WAY, THEY WILL NO LONGER BE ELIGIBLE FOR EXCHANGE
DO NOT REMOVE THE METALLIC STRING HOLDING THE TOP OF THE EXTENSIONS TOGETHER
DO NOT CUT, COLOR or PERMANENTLY ALTER THE EXTENSIONS IN ANY WAY