SHIPPING POLICY

DOMESTIC (U.S.) DELIVERY OPTIONS:


1) USPS PRIORITY MAIL
: Estimated delivery within 2-3 business days once your item has shipped. Comprehensive tracking number included. This option is $6 flat rate anywhere within the U.S.

2) USPS EXPRESS MAIL: Guaranteed delivery within 1-2 business days once your item has shipped. . Comprehensive tracking number included. This option is a $20 flat rate anywhere within the U.S.
 
 

INTERNATIONAL DELIVERY OPTIONS:


1) USPS FIRST CLASS REGISTERED MAIL:
Estimated delivery within 14-21 business days once your item has shipped. Basic tracking info included. This option is $24 flat rate anywhere in the world.

2) USPS PRIORITY MAIL: Estimated delivery within 10-14 business days once your item has shipped. Basic tracking number included. This option is a $38 flat rate anywhere in the world.

2) USPS EXPRESS MAIL: Estimated delivery within 5-10 business days once your item has shipped. Basic tracking number included. This option is a $50 flat rate anywhere in the world.

3) USPS FEDEX GX MAIL: Guaranteed delivery within 3-5 business days once your item has shipped. Comprehensive tracking number included. This option is an $80 flat rate anywhere in the world.

 

TERMS & CONDITIONS
"Estimated" means the carrier provides a target delivery date, but this date is not promised. "Guaranteed" means the carrier promises to deliver your item by the said date. "Basic" tracking means that you will be able to see when the item is dispatched, when it departs the United States, and when it lands in your country. This tracking method will sometimes but not always show when the item is actually delivered. "Comprehensive" tracking means you will be able to track the package every step of the way, including when it is dispatched, when it departs the U.S., when it lands in your country, when it is sorted through customs, when it is out for delivery, and finally when it is delivered. Please note that Miellee Hair Company is not responsible for any delays caused by the destination country's customs clearance processes. Furthermore, any taxes, fees, or duties imposed by international customs are the sole responsibility of the buyer. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country. Miellee Hair Company will always mark packages with the retail cost that you paid to ensure full coverage in the rare instance that a package gets lost in transit.


PROCESSING TIMES:


READY-TO-SHIP

Items marked "ready to ship" are pre-made and ready to ship. These items are being stored at various salon locations within the U.S. and will dispatch within 1-2 business days from the time you place your order.

MADE-TO-ORDER
Items that are NOT marked "ready to ship" are made-to-order and require 5-10 business days processing time. In a rush? No problem. Read the information below and contact missmiellee@gmail.com to discuss your desired delivery date.

RUSH ORDERS
In most instances, we are able to accommodate rush order requests. If you need your extensions to be delivered by a certain date, please contact missmiellee@gmail.com to discuss the details of your order and shipping method. Serious inquiries only. For the most expedient delivery of your item, please go ahead and purchase your item, and then secondly email us with your order number and desired delivery date.

 

CANCELLATIONS:


READY TO SHIP ITEMS
You may cancel your order within 2 hours of your purchase, or as long as your order has not been processed.

MADE TO ORDER ITESM
Once am order has been processed and confirmed (i.e., payment verified and hair reserved), you can no longer cancel. In the rare instance that we approve a cancellation for strenuous circumstances, all cancellations will incur a 50% cancellation fee.

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