→ Please email info@miellee.com for assistance with your order.

HOURS

Monday to Friday 8:30 am - 5:30pm PST

We do our very best to get back to you as quickly as possible. 



LOCATION

Miellee Hair Company is primarily based in Las Vegas, Nevada and also processes orders from other locations throughout the United States.

Items ship worldwide.



CONSULTATIONS

We understand that ordering hair online is not always easy so we’re here to help! Please send us a detailed message about your hair extensions needs. Email any relevant photos or instructions to info@miellee.com

Our team of dedicated hair specialists can help with :

• color matching
• texture matching
• product recommendations
• hair care advice

COLOR SWATCHES

Due to the nature of custom made hair extensions and natural variations which occur from set to set, we do not offer color swatches. If you are looking for the best possible match, we recommend to send us photos of your ideal color or a physical sample that we can match as closely as possible. Please message us to discuss further.



PROCESSING TIME

Please understand that we create all of our items in small batches and every order will require some processing time before it is shipped out. Processing time varies depending on the item you purchase and our current volume of orders at the time that you place your order. You can find updated processing estimates here. If you are in a rush to receive your order, please message us IN ADVANCE to discuss delivery timeframes.



ORDER CANCELLATIONS

Once an order has been received and we have begun processing the extensions, the order can no longer be cancelled. Please be sure of the details before submitting your order. Thank you in advance for your understanding.



OTHER FREQUENT QUESTIONS

For other frequently asked questions, please refer to : FAQs

Thank you for choosing Miellee Hair!