FREE DELIVERY within the U.S. 🕊✨

PAYMENT POLICY

 


SECURE PAYMENTS

We accept all major credit cards (Visa, MasterCard, American Express) as well as Paypal payments. All transactions are processed through Paypal and Shopify Payments, both of which are heavily encrypted third party payment processors used by millions of people daily and are heavily encrypted third party-payment processors. No card information is ever saved at Miellee Hair Company and it remains the private property of the card holder at all times before, during, and after the product purchase.In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data. Miellee Hair does NOT keep credit card information on record.

 

LAYAWAY PLANS

Miellee Hair Company offers a layaway option if you wish to purchase your extensions in two or three payment installments. To enroll in a layaway plan, send an email to info@miellee.com with the following information:

  • First and Last Name
  • Details of your order (product, color, texture, length, and quantity)
  • Confirmation that you are ready to pay your 50% down payment
  • Anticipated payment dates for your second and third payments
  • Your Shipping Address

A down payment of 50% of the total cost of the items purchased is required when you make your initial payment. The balance is due within 30 days. We ask that you give us an estimated date for your second and third payments. These dates can be adjusted in the future if you're ready to pay sooner or if you need additional time. After your payment is made in full, your order will be shipped to you.

*Layaway cannot be combined with any promotions, offers or discounts (including Student, Stylist and Military discounts)

 

CURRENCY CONVERSION

All prices listed on the website are in US dollars. For international orders, the bank that has issued your credit/debit card determines the exact exchange rate that you will be charged. The amount taken from the original funding source is returned in full when refunded by the seller. Please note we cannot be held responsible for any discrepancies caused by exchange rate fluctuations. In order to determine an estimated exchange rate for your currency, we recommend using this online currency converter.

 

TRANSACTION FEES

Miellee Hair Company is a U.S. operated company based in Las Vegas, Nevada. If you are ordering outside of the United States, your credit card company or bank might charge you a fee of $3-$5 that might even display as if it was charged by Miellee Hair Company. This fee is not charged by Miellee Hair Company as it is charged directly by your bank because you are purchasing something outside of your country of origin. We cannot refund this fee as it is not charged by Miellee Hair Company. Please contact your credit card provider or bank in regards to this charge. 

 

SHIPPING ADDRESS

Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (Street number and name, City, State, and Zip Code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly.

 

BILLING TERMS

Due to the nature of custom made products, once an order has been received and processed (i.e., we have begun creating your extensions per your specifications), the order can no longer be cancelled. In the rare instance that we approve a cancellation for strenuous circumstances, the cancellation will incur a 50% restocking fee to cover a portion of costs already spent on creating your order.

By purchasing our services you are explicitly agreeing that you clearly understand and agree to what you are purchasing and will not file a fraudulent dispute via PayPal, credit card or debit card institution. Furthermore, you have authorization to use the credit card, debit card, PayPal account or any other payment source used to make the purchase.

 

CUSTOMER SUPPORT

We strive to provide our users with industry-leading support. For any sales or technical questions, please email us at info@miellee.com.

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